Returns & Exchanges
At iniBuilds Store, we strive for complete customer satisfaction. If you are not entirely pleased with your purchase, our streamlined return process ensures a hassle-free experience for eligible physical and digital products.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to the 'Order History' section to select the items you wish to return and submit a formal request.
- 2.Receive Authorization
Our support team will review your request within 24-48 hours and provide a Return Merchandise Authorization (RMA) number along with specific instructions.
- 3.Pack and Ship
Securely package the items in their original condition and include the RMA number inside the box before shipping to our designated fulfillment center.
- 4.Process Refund
Once your return is inspected and approved, a refund will be issued to your original payment method within 5-7 business days.