Frequently Asked Questions
Everything you need to know about your iniBuilds shopping experience.
How do I download my purchases?
Once your order is complete, you can download your products instantly through the 'My Downloads' section of your account or via the iniManager app.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Can I get a refund for a digital product?
Due to the nature of digital software, we generally do not offer refunds once a product has been downloaded or activated. Please contact our support team if you encounter technical issues.
How do I receive product updates?
Updates are managed automatically through the iniManager tool. You will receive a notification when a new version of your purchased software is available for installation.
Can I use my purchase on multiple computers?
Your license is for personal use. While you can install your products on multiple devices you own, simultaneous use may be restricted depending on the specific product license.
Where can I find technical support?
For any technical queries, you can visit our dedicated support forum or submit a ticket through our help desk portal available on the website.